What are the payments accepted by LV Labs?
labs_4c6evk2020-05-29T18:03:50+08:00LV Labs accepts payment by telegraphic transfer. All order confirmations or invoices will carry bank details and instructions.
How can I become customer of LV Labs?
labs_4c6evk2020-05-29T18:03:23+08:00You can contact us through the online form here above, by email at labs@lavin.hk or by phone at +852 2149 1377. We generally ask you to provide us your company [...]
How do I order from LV Labs?
labs_4c6evk2020-05-29T18:04:43+08:00You can order by email writing to labs@lavin.hk or faxing us your order at +852 3168 9968. We also accept order by phone, simply call us at +852 2149 1377. [...]
How are the products delivered?
labs_4c6evk2020-05-29T18:05:27+08:00We can ship by sea or airfreight, using standard or express courier, all is up to your needs. Delivery cost as well as delivery terms will calculated separately and clearly [...]
Are the products subject to custom duties?
labs_4c6evk2020-05-29T18:06:22+08:00We ship from HK or PRC so generally the goods are subject to custom duties of country where the goods are sent to. We advise you to check carefully with [...]
How can I track my shipment?
labs_4c6evk2020-05-29T18:07:19+08:00When your order is shipped you will receive an email notification with all the shipping documents so to make you able to contact the shipping agent or the freight forwarder [...]
What happen if I have to cancel my order?
labs_4c6evk2020-05-29T18:07:56+08:00Generally, no obligation is in place if no payment has been fully executed and received, so there should not be any problem in cancelling and order in progress. In case [...]
What kind of guarantee I get from LV Labs?
labs_4c6evk2020-05-29T18:19:57+08:00LV Labs trades (do not produces any goods) and is a division of La Vin Investment Group Limited, a company registered in Hong Kong. Purchasing from us you understand and [...]
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